Shipping policy

 

We ship to all postal codes across India. This page summarises our shipping partners, expected delivery time, and our calculation of shipping charges.

Processing Time

As soon as we receive your order and the payment, we will start processing your order. Depending on the item(s) you ordered and the quantity, we may take between 0-3 business days to prepare your order for shipment.

Shipment Providers

We decide Shipping provider based on your location. Most of the times, we rely on Private Courier services to ship to Bengaluru, Karnataka, India and India Post to ship to all other pin codes.

Shipping Charges

We calculate shipping charges based solely on the weight of your parcel at a rate of ₹50/kg. We add an extra 20% of the cart weight to the total weight to account for packaging (sometimes, it will be more; we found that 20% is a good choice).

Tracking Information

Once we ship your order, we will share the tracking information with you within one business day. You can use the tracking number to track your parcel by going to the provider's website.

Shipping Time

Most of the parcels shipped inside Karnataka will take around 3-4 business days to be delivered. Generally, it takes about 7-10 business days for other parts of India. Note that these estimates are worst-case scenarios. We often receive calls from customers saying that they received the package within a day or two after shipping.

International Shipping

We generally do not ship internationally. However, we can make some exceptions based on the product(s) you want and the region and country you live in. Please contact us at info@benakastores.com for more information.